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Privacy Policy

Last Updated: March 26, 2024

This Privacy Policy describes how WebDev, TOV/BitForge PTE. Ltd. ("we", "us", or "our") collects, uses, and discloses your personal information when you visit our websites, including the use of all services and products offered on the sites (the "Services"). This policy applies to any website, application, or service that refers to this privacy policy, no matter how you access or use it.

What Information We Collect About You

We collect information about you when you provide it to us, when you use our Services, and when other sources provide it to us, as further described below.

Information you provide to us

We collect information about you when you input it into the Services or otherwise provide it directly to us.

  • Account Information. We collect information about you when you register for an account, create or modify your profile, or make purchases. For example, you provide your contact information and, in some cases, billing information.
  • Content. We collect and store content that you type, upload, submit, send, receive, and share. Examples of such content include any files or documents you upload, questions you ask the Services, financial and contact information, prompts/conversations, and any other information you choose to provide.
  • Other submissions. We collect information you submit to us when you participate in surveys, interactive features of the Services, or otherwise communicate with us.

Information we collect automatically when you use the Services

We collect information about you when you use our Services.

  • Usage information. We collect information about how you interact with our Services, including the inputs you enter, the API calls you make, and the features you use.
  • Device information. We collect information about your device, such as your IP address, browser type, operating system, and referral URLs.
  • Geographic information. We collect your approximate location based on your IP address.

How We Use Information About You

We use the information we collect about you to:

  • Provide, operate, and improve the Services
  • Communicate with you about the Services, including sending announcements, updates, and support messages
  • Provide customer support
  • Analyze your usage to improve the Services
  • Detect, prevent, and address fraud, violations of terms, and safety issues
  • Comply with legal obligations

How We Share Information About You

We do not sell your information to third parties. We share information in the following ways:

  • Service providers. We share information with vendors who help us provide the Services, such as hosting and analytics providers.
  • Legal compliance. We may share information to comply with applicable laws or respond to valid legal process.
  • Protection of rights. We share information to protect the rights and safety of WebDev, TOV/BitForge PTE. Ltd., our users, and the public.
  • Business transfers. We may share information as part of a merger, acquisition, or sale of our business.

Data Retention and Deletion

We retain your information as long as necessary to provide the Services you have requested and for our legitimate business purposes.

You may request deletion of personal information by contacting us at support[at]bitforge[dot]cloud. We will delete your personal information unless we need to retain it for legal reasons.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate personal information
  • The right to request deletion of your personal information
  • The right to opt out of marketing communications

Security

We use reasonable organizational, technical, and administrative measures to protect your personal information within our organization. However, no data transmission or storage system is 100% secure.

Children's Privacy

The Services are not directed to individuals under 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.

Changes to this Privacy Policy

We may modify this Privacy Policy from time to time. If we make material changes, we will notify you by email or through the Services prior to the changes becoming effective.

Contact Us

If you have questions about this Privacy Policy, please contact us at support[at]bitforge[dot]cloud.